Refund and Returns Policy
At Meer Manj, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
📦 Returns
Eligibility:
You can request a return within 2 days of receiving your order.Conditions for Return:
To be eligible for a return:The item must be unused, unworn, and in its original condition.
The item must be returned with all original packaging, tags, and accessories.
The item must not be damaged, altered, or washed.
Non-returnable items include:
Items marked as Final Sale or Clearance
Customized or personalized products
Undergarments, for hygiene reasons
🔁 Exchange Policy
If you received a defective, damaged, or wrong item, we will exchange it at no extra cost. Please contact us within 48 hours of delivery with photo proof.
💰 Refunds
Once your return is received and inspected, we will notify you via email or SMS.
If approved, your refund will be processed within 7–10 business days, to the original payment method or via bank transfer (as applicable).
Shipping charges are non-refundable (unless due to a fault from our side).
🚚 Return Shipping
Customers are responsible for return shipping costs unless the return is due to:
Wrong item sent
Defective or damaged product
We recommend using a trackable courier service for returns.
📩 How to Initiate a Return
To initiate a return or exchange, please contact us at:
📧 Email: info@meermanj.com
📞 Phone: 0318 4881093
Please include your Order ID, product details, and the reason for return.