Refund and Returns Policy

At Meer Manj, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

📦 Returns

  • Eligibility:
    You can request a return within 2 days of receiving your order.

  • Conditions for Return:
    To be eligible for a return:

    • The item must be unused, unworn, and in its original condition.

    • The item must be returned with all original packaging, tags, and accessories.

    • The item must not be damaged, altered, or washed.

  • Non-returnable items include:

    • Items marked as Final Sale or Clearance

    • Customized or personalized products

    • Undergarments, for hygiene reasons

🔁 Exchange Policy

If you received a defective, damaged, or wrong item, we will exchange it at no extra cost. Please contact us within 48 hours of delivery with photo proof.

💰 Refunds

  • Once your return is received and inspected, we will notify you via email or SMS.

  • If approved, your refund will be processed within 7–10 business days, to the original payment method or via bank transfer (as applicable).

  • Shipping charges are non-refundable (unless due to a fault from our side).

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to:

    • Wrong item sent

    • Defective or damaged product

  • We recommend using a trackable courier service for returns.

📩 How to Initiate a Return

To initiate a return or exchange, please contact us at:
📧 Email: info@meermanj.com
📞 Phone: 0318 4881093

Please include your Order ID, product details, and the reason for return.

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